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Privacy Policy – How 4dlott Protects Your Account Information

We built our privacy approach around the way you use the platform. When you open an account, deposit with Touch 'n Go, GrabPay, Boost dan FPX, or explore…

Account security controlsPayment data encryptionWithdrawal verification stepsData retention scheduleUser rights requests

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Data We Gather and Why We Need It

4dlott Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

When you register, we ask for your email, phone number, and preferred currency so we can verify your account and process deposits. Payment details for Touch 'n Go, GrabPay, Boost dan FPX transactions are encrypted and stored only long enough to complete the transfer and meet

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local record-keeping requirements. We log your device type, IP address, and session activity to detect unusual login patterns and prevent unauthorised access. Game history, bet amounts, and withdrawal requests stay on your account dashboard so you can track your activity. We don't sell your data to
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third parties, and we don't use it for marketing outside the platform unless you opt in. Cookies help us keep you logged in across sessions and remember your language and layout preferences. You can disable cookies in your browser, but some features may not work as
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expected. Data retention follows local law: active accounts keep full history; closed accounts are anonymised after the legal retention period ends. If local law requires us to delete or export your data, we'll do so within the timeframe that law specifies. For questions or requests, reach
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our support team through the channels listed below.

Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

How to Reach Us About Your Data

If you want to see what data we hold, request a copy, ask us to correct something, or delete your account entirely, our support team will walk you through the process. We respond to most privacy requests within three to five business days, depending on the request type and local requirements. Use any of the channels below to get in touch.

Team online

Live Chat

Open the chat widget from your account dashboard and select Privacy Request from the menu. Our agents are online daily and can start your data export or deletion request right away. Most straightforward requests are confirmed within one session.

Email Support

Send your request to our privacy inbox with your registered email address and account username. Include the specific action you need – export, correction, or deletion – and we'll reply with next steps and an estimated timeline for completion.

Account Settings

Log in and head to Settings, then Privacy Controls. You can download a copy of your account data, update your contact details, or request account closure directly from that page. Changes take effect immediately; exports arrive within 48 hours.

SECURITY MEASURES

How We Protect What You Share With Us

We apply industry-standard encryption to every deposit, withdrawal, and login session. Payment credentials for Touch 'n Go, GrabPay, Boost dan FPX never appear in plain text on our servers.

Encrypted Transactions

Every payment, whether you deposit with Touch 'n Go or withdraw to your bank, travels through an encrypted channel. We don't store your full card number or e-wallet PIN. Our payment processor handles the sensitive details, and we keep only a transaction reference for your records.

Two-Factor Authentication

Turn on two-factor authentication in your account settings to add a second layer of security. When you log in from a new device, we'll send a code to your phone or email. Even if someone guesses your password, they can't access your account without that code.

Activity Monitoring

We track login locations, device types, and bet patterns to spot unusual behaviour. If we see a login from Shah Alam followed seconds later by one from another country, we pause the session and ask you to verify. You'll get an email alert for every suspicious event.

Data Minimisation

We collect only what we need to run your account and comply with local law. You won't find lengthy forms asking for unnecessary personal details. When you close your account, we anonymise your transaction history after the legal retention period and delete identifying information.

Cookie Preferences

Cookies help us remember your language, layout choices, and login state. Essential cookies keep the platform working; optional ones track which games you open most so we can suggest similar titles. You can accept all, reject optional ones, or manage each category in your browser settings.

Your Rights

You can request a copy of your data, ask us to correct errors, or delete your account entirely. We'll confirm your identity, process the request, and send a summary of what we did. Depending on local law, some data may need to stay in our records for a set period even after closure.

Privacy Policy FAQ

Below are the questions we hear most often about how we handle your data, what you can request, and how long we keep records. If your question isn't covered here, reach out through live chat or email and we'll answer it directly.

We ask for your email, phone number, preferred currency, and date of birth so we can verify your account and process deposits. Payment details for Touch 'n Go, GrabPay, Boost dan FPX are encrypted and handled by our payment processor. We also log your device type and IP address to detect unusual login patterns.

Active accounts keep full transaction history. When you close your account, we anonymise your data after the legal retention period required by local law ends. Identifying details are deleted, but anonymised transaction records may stay in our audit logs for compliance purposes.

Yes. Log in to your account, go to Settings, then Privacy Controls, and click Request Data Export. We'll send a file within 48 hours containing your account details, transaction history, login records, and game activity. You can also email us to start the request.

We don't sell your data to advertisers or marketing platforms. Payment processors see only the details needed to complete your deposit or withdrawal. We may share anonymised statistics with game studios to improve lobby performance, but those reports contain no personal identifiers.

Essential cookies keep you logged in and remember your language and layout choices. Optional cookies track which games you open most so we can suggest similar titles. You can disable optional cookies in your browser settings or through the cookie banner that appears on your first visit.

Log in and head to Settings, then Account Details. You can change your email, phone number, or currency preference at any time. For corrections to your registered name or date of birth, contact support through live chat or email with a copy of your ID to verify the change.

We'll close your account, anonymise your transaction history, and delete your email, phone number, and login credentials. Some records may need to stay in our audit logs for the period local law requires. Once the retention period ends, those records are purged from our systems entirely.

Privacy Policy – How 4dlott Protects Your Account Information

How to Reach Us About Your Data

Live Chat

Email Support

Account Settings

How We Protect What You Share With Us

Encrypted Transactions

Two-Factor Authentication

Activity Monitoring

Data Minimisation

Cookie Preferences

Your Rights

Privacy Policy FAQ

01 What personal information does 4dlott collect when I register?

02 How long do you keep my data after I close my account?

03 Can I request a copy of all the data you hold about me?

04 Do you share my data with third parties or advertisers?

05 What cookies does 4dlott use, and can I disable them?

06 How do I update or correct information on my account?

07 What happens if I ask you to delete my account and all my data?

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